Barcelona, Catalonia, Spain | GL_OB_KSS | Full time | UK
Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.
At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.
Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for a Junior Campaign Specialist.
Purpose of the role:
In this role, you will partner with an assigned portfolio of clients in order to help them develop their first online advertising campaigns with the opportunity of having a significant impact on their business. It is a target driven environment, where you will work towards individual targets as well as be part of a larger onboarding team.
Serve as a trusted consultant with customers to onboard, develop and optimize PPC Campaigns
Detect and understand the customer’s needs and objectives
Be responsible for increasing spend, upsell and sustainability
Handle a high volume of potential clients on a daily basis through phone calls
Preferred Skills and Experience:
BA/BS degree or equivalent (MA/MSc degree in Marketing, Digital Marketing or Communications can be a plus)
1-2 years minimum of work experience in sales and/or online advertising
Strong desire to meet or exceed productivity, readiness, sustainability, and task points, compliance and customer satisfaction targets
Strong verbal and written communication skills to pitch on the phone and compose compelling proposals
Good time management skills and ability to organize their own day
Strong analytical skills
Client-focused, keen interest in customer interaction & ownership of business goals
A team player with ability to work in fast-paced and constantly evolving environment
Native level of English
Full-time position (39h per week, Monday to Friday)
This is a Hybrid working model in Barcelona.
Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)
Taxi from the airport in Spain to your new accommodation
Accommodation in a nice individual studio
Support with a private Health Insurance
2 to 3 weeks of intense introduction training on products and specific sales training
Employment with the world’s largest provider of contact center services
Excellent work environment, great colleagues, social arrangements and personal development
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