Join our dynamic team at TP Spain in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhere! This role is tailored for individuals who can navigate the complexities of the UK market, targeting companies with high potential and a tech-focused environment.
Responsibilities:
Make outbound customer calls to promote and sell services.
Create, maintain, and update a customer database with complete information.
Consolidate and build the customer base.
Record outbound call history and customer responses in detail.
Ensure consistent customer follow-up.
Monitor competitors’ products or services and develop selling strategies.
Handle customer needs and inquiries.
Requirements
Language Skills: Advanced level of English (oral and written) is essential.
Experience: 16 Months previous sales experience is desirable. Ability to work independently.
Comfortable working independently and managing responsibilities with occasional guidance.
CRM Experience: solid CRM experience, able to navigate CRM platforms, analyze customer data, and support sales strategies.
Communication Skills: proficient communication skills, comfortable sharing information, facilitating discussions, and collaborating with team members.
Goal-Oriented: ability to work in a goal-oriented environment.
Proactive Attitude: motivated and proactive individual.
Team Collaboration: ability to work in a team.
Business Acumen: proficient business acumen, comfortable with evaluating business performance and supporting decision-making processes.
Customer Focus: customer-oriented.
Specialized Skills for the UK Market:
UK Market Knowledge: general understanding of the UK business landscape. Knowledge of market trends and key sectors.
Familiarity with UK business practices and etiquette.
UK Communication Skills: ability to communicate effectively with UK professionals. Understanding of the nuances of British business communication.
Familiarity with formal and informal communication styles.
UK Digital Knowledge:
General knowledge of the UK digital marketing ecosystem.
Understanding of digital platforms and trends in the UK.
UK Legal Knowledge: Basic knowledge of UK data privacy regulations (GDPR and local regulations).
Understanding of relevant business laws and regulations in the UK.
Desirable Skills
Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
Emotional Intelligence: Understanding and managing one’s own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification
Benefits
Full-time position, from Monday to Friday, 39 hours/week.
This is a Hybrid working model in Barcelona.
Salary: 22.525€ gross/year + up to 3.975€ gross/year in bonus.
Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)
Relocation support
Intense specific sales training.
A permanent presence of coaches who will facilitate your personal and professional development.
Established career path to grow within the project.
Continuous training and certifications within Google products.
Bi-weekly, monthly or quarterly contests.
Employment with the world’s largest provider of contact center services.
Excellent work environment, great colleagues, social arrangements and personal development.
Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team.
Office location surrounded by the sea (World Trade Center, Barcelona, Spain).
If you possess customer-centric skills, a talent for sales, and excel in a dynamic environment, apply now to join our team and make a significant impact in the UK market!
