Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 300.000 people working in over 265 dialects and languages, in 80 countries, operating across all business sectors and all continents on behalf of major international companies.
Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for a Telemarketing Representative with a native level of Italian to join our team in Barcelona.
You would be working on behalf of our client, a world-renowned leader in the field of life sciences known for their high-quality research products. Their wide product range offers solutions for different types of laboratories.
- Prospect potential new clients from a list of leads provided by marketing.
- Outbound calls to identify and get in touch with decision makers.
- Perform needs assessment with business decision makers to identify potential and eligibility.
- Book appointments with sales representatives who will close the deal.
- Native level of Italian
- Advanced level of English
- Minimum of 1 year customer services experience
- Excellent customer focus and the ability to work to tight deadlines
- IT literate
- Excellent time management & telephone etiquette
- Highly professional written and verbal communication skills
- Proactive, can work with minimal supervision
- A full-time position, Monday to Friday from 09.00 to 18.00.
- Salary: 20.388,35€ gross/year.
- Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project).
- Considerable investment in employees and their career development (including product, sales, and personal skills development training).
- Working environment that is modern and bright with a dynamic and multicultural atmosphere.
- Office location by the seaside in Barcelona.