Sales Cluster Manager

Description

Teleperformance Spain, worldwide leader in outsourced omnichannel customer experience management, with more than 300,000 employees in 340 site worldwide, is looking for a Sales Cluster Manager.

Your Main Responsibilities Will Be

  • Performance Management: Analysis and presentation for the performance and forecast figures to all stakeholders.
  • Designing, implementing and coordinating the sales strategy.
  • Engaging and managing different stakeholders .
  • Working with HOB to lead the Operational efficiency of the business by exploring ways to improve the processes.
  • Monitoring the performance and development of the operational teams.
  • Providing guidance to all team managers and ensure the achievement of targets and KPIs (121, coaching).

Requirements

  • High school diploma or equivalent.
  • Knowledge of using MS Office apps, specific Word and Excel.
  • Fluency in English written and spoken.
  • Ability to communicate correctly and clearly.
  • Math & Analytical Skills.
  • The ability to build rapport and trust with clients and colleagues.
  • Excellent listening, negotiation and presentation skills.

Due to covid-19 situation our employees are working with a hybrid working model in Barcelona where you will be required to work from the site 3 days per week and from home 2 days per week (Office location surrounded by the sea, World Trade Center, Barcelona, Spain)

Benefits

  • Full time position (39h per week, Monday to Friday)
  • Long Term Contract
  • Safety package:
    • Flight ticket
    • Taxi to the airport
    • Taxi from the airport in Spain to your new accommodation
    • PCR test cost compensation
    • Accommodation in a nice individual studio.
    • Support with a private Health Insurance
  • 3 weeks of intense introduction training on Google Ads and specific sales training.
  • A permanent presence of coaches who will facilitate your personal and professional development
  • Established career path to grow within the project
  • Continuous training and certifications within Google products
  • Bi-weekly, monthly or quarterly contests
  • Employment with the world’s largest provider of contact center services
  • Excellent work environment, great colleagues, social arrangements and personal development
  • Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team

Aplicar ahora

  • Datos de contacto

  • Dinos qué idiomas puedes hablar y a qué nivel
  • Perfil profesional

  • Tipos de archivos aceptados: pdf, doc, docx, Tamaño máximo de archivo: 64 MB.
  • CV
    Formatos válidos: PDF, Doc, Docx
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