Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.
Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for a highly-skilled German Outbound Sales Development Representative for a well-known online food ordering and food delivery platform.
*****This is a remote position for candidates living in Spain****
Purpose of the role
The mission of this program is to “activate” new merchants on the platform. Activation means that the merchant is live on the platform and able to receive orders from customers. The partner’s team members are expected to attempt to contact merchants, persuade them to join the platform, help the merchant pick the right service package for them, guide them through signing a service contract, and ensure they are activated on the platform.
“Activations” are the most important measure of success. To track this, we will monitor raw activation count and as a percentage of the available lead pool. Our leading indicators of success are activity (e.g. number of dials and talk time per rep, or merchants visited per day), “Closed Won” SalesForce.com opportunities , and conversion rate from Closed Won to activated.
- Call on provided lead lists.
- Schedule meetings between decision makers and Account Executives.